Will I receive notification when my camera arrives at your service centre?

Yes, when your camera arrives you will receive a confirmation email.

Can I drop my camera off at your service centre?

Yes between 10am and 4pm Monday to Friday otherwise by appointment only.

How long will my repair take?

Most repairs are completed within 5 working days of receiving the item.

Whats the best method of sending my repair to you?

We recommend using Royal Mail Special Delivery or any method that is tracked and insured.

When are you open to drop off or pick up my camera?

We are open to the public between 10am to 4pm Monday to Friday (otherwise by appointment).

When you’ve fixed my camera when do I get it back?

We use a next working day courier which requires a signature so please provide an address where someone will be in. On the morning of the delivery you will receive an email with a one hour timeslot for delivery.

Do fixed price repair items include spares?

Yes some minor spares are included.

Does everything get a guarantee?

All repairs are covered under our 6 month guarantee unless otherwise stated. Unfortunately our CCD cleaning services is not covered under our 6 month guarantee.

What happens if you have to re-estimate?

In the rare occasions that we have to re-estimate and you choose not to proceed all we ask is that you cover the £10.00 + VAT return carriage. Alternatively we can dispose your item in accordance with WEEE regulations at no charge to you.

Do you send my camera away for repair?

99% of repairs are done in-house by our highly skilled technicians.

Welcome to Camera Repair Direct

We have over 30 years experience of repairing cameras from all major manufacturers.

We specialise in digital cameras. Our technicians are highly trained and experienced in compact and SLR digital cameras.

Reasons to choose Camera Repair Direct

Estimates

We offer a Free, no obligation, online estimate so you know the cost before going ahead

Quick turnaround

We pride ourselves on providing a very fast fix and return policy

Cost Saving

Deal direct with repairer, reduces costs added by shops that put a mark up on the repair

We also provide a 6 months guarantee on work carried out and parts used.

Why repair?

Most digital cameras purchased within the last few years can be repaired economically. Before throwing away your broken camera, why not get an estimate for the repair, you have nothing to lose.

Have you also considered:

You have grown comfortable with the functionality and features of your camera and do not want to learn a new one
You have a significant investment in lenses and other accessories that might not be compatible with a new unit
The environmental impact of disposing of your old camera, when you could repair it.